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F.A.Q. (Frequently Asked Questions)
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CLICK A QUESTION, OR JUST SCROLL DOWN TO VIEW ALL
Q: How do I get into the “members” area of the website?
A: The site is designed to contain confidential information that is lawfully available only to other “members” of the Whitehill community. To access that portion of the site you need to have the User ID number and a Password. This information was mailed to the Lot Owner of Record on October 30, 2006. If you cannot locate that information, please contact the webmaster for a new password. Access the Member Area of the site from this page or from the home page on the left side.
Q: What's involved in being on the Whitehill Board of Directors?
A: Each year, at the annual meeting of the members, the Whitehill community elects one new Director to a 3-year term on the Board of Directors for the Whitehill HomeOwners' Association. The Board consists of three directors and generally meets quarterly or more frequently as needed. You can find more information about the requirements of the Board in the Association documents on-line. You can voluntarily run for election to the Board or be nominated by another member; there (will be / is) a form available on-line or you can contact any of the board members if you're interested in participating on the Board.
Q: How much are Whitehill membership dues and when is payment due?
A: The Whitehill membership assessment (dues) amount is discussed and a budget is presented at the Board meeting usually in the month prior to the Annual Meeting in October.
Whitehill membership assessment (dues) invoices are mailed out in December, due January 1st and are delinquent as of February 1st.
Delinquent assessments are subject to delinquency interest and the cost of collection as stated in Association documents. If they remain unpaid, a lien will be placed against the property.
Q: Is membership in the Whitehill HomeOwners' Association mandatory or can I quit being a member?
A: Membership is mandatory for “Lot Owners” (homeowners). This is not optional, you cannot quit. Lot Owners, upon closing on the purchase of their property, have agreed to membership. Renters, on the other hand are not eligible to be members. Only the registered lot owner is authorized to vote in person or by proxy, at the annual meeting.
Q: What is required of me if I lease property in Whitehill?
A: If you are the Lot Owner, you retain all rights and responsibilities as outlined in the documents. If you are the renter or lessee, you are responsible to comply with the requirements as far as architectural issues are concerned. However, it is the Lot Owner's responsibility to inform the renter or lessee of the architectural requirements.
Q: What can I do and what can't I do on my property?
A: We urge you to become an informed homeowner and a good neighbor. Refer to your documents for a complete description of what is, or is not allowed. A copy of the documents can be found on this website. As a member of the Whitehill community, it's important that you be familiar with the covenants and restrictions that you are legally bound to as a property owner.
The majority of our members desire to keep their property in compliance with the covenants, and as such, most violation letters are simply courtesy letters. Please take corrective action to avoid future issues on your violation. If you have corrected a violation, you do not need to call anyone. You will not receive another letter.
Q: What if I want or need to appeal a violation letter?
A: If you receive a violation letter, please know that arguing the issue with Board members will not resolve the issue. If you feel you need to tell your side of the story or wish to appeal, simply write a letter or e-mail a response to the author of the letter or to the Board of Directors.
Also, remember that our Architectural reviews and violations are specific function of completely separate committees. The Architectural Review Committee will respond to approval request forms and the Enforcement Committee will issue citation letters in response to complaints or violations of the association documents. Please include phone number(s) or e-mail address where you can be contacted.
Q: What does the website provide that can't be obtained otherwise?
A: Convenience. The real answer is nothing substantive, but it does save time and facilitate communication. We can't buy time anywhere. As for communication, more often than not, face-to-face communication is simply not available unless scheduled. Therefore most person-to-person communication spans days, weeks and months, where web communication can take place at any hour convenient to the persons that need to communicate.
The website saves money on mailing and administrative costs. It provides a way to download documents and forms; it provides contact information of other owner-members. It will post community related information such as events that are happening within the Whitehill subdivision and the Ocoee community. The site can be a bulletin board for homes-for-sale with contact info and a repository for minutes of the Board meetings and other important information.
Q: What are the most frequent issues for the Association?
A: Bluntly, the majority of the violations are for enforcement and architectural issues. One homeowners' association adopted the following policy; “If it's on your lawn or out in front of your home, it's your responsibility. We're not mind readers, move your property or find its' owner and return it. This includes trash cans, recycle bins, lawn furniture, chairs, screens and so on.”
Street parking must be legal, with the car facing the correct direction on the right side of the street. Vehicles parked in driveways cannot be blocking the sidewalk. That will almost certainly result in a complaint and a visit by the Ocoee Police Dept. Parking is not permitted on the lawn alongside or in front of the house.
Common requirements that require approval (but are often overlooked or ignored by members) include painting of any kind, installation of fences, swimming pools and generally anything that can be seen from the street side of the property.
For clarifications, contact the Architectural Review Committee after reviewing the Covenants and Restrictions.
Q: Can members submit content for the website (photos, text, etc)?
Absolutely! There will be form in the members protected area that will allow you to send in images and other content. Until then you can contact the webmaster from the form on the homepage.
Copyright 2008. All rights reserved. Website built and maintained by Samisite Web Services. 